
Problem Statement
Micro Labs GmbH, is the German subsidiary of Micro Labs which is a global pharmaceutical firm operating in
over 50 countries, faced significant operational hurdles due to a fragmented supply chain planning process.
Managed largely through manual spreadsheets and disparate data sources, the company suffered from slow
decision-making, a lack of visibility across its 14+ manufacturing facilities, and the absence of a "single
source of truth".
To sustain its growth and improve service levels, the organization required a scalable, real-time integrated
platform to synchronize demand and supply planning across its manufacturing, sales, and operations teams.

Key Challenges
- Demand-Supply Mismatch: Approximately 5% of SKUs were out of stock every month.
- Data Fragmentation: Three different data sources were used by three separate teams, resulting in
no unified source of truth.
- Manual Reporting: Generating critical penalty reports was a labor-intensive process requiring 2.5
man-days.
- Inventory Risk: High risk was identified with 30% of SKUs having less than six months of
coverage.
- Operational Inefficiency: Integrating a new product into the system was slow, taking one full
day.
Architecting with the Best Tech Stack

Solution Implemented
- Integrated Platform: Deployed Anaplan as a comprehensive analytics solution for end-to-end demand
and supply planning.
- Automated Data Ingestion: Utilized Anaplan Connect to automate secure data flow from SAP and 3PL
systems, ensuring consistent data cycles.
- Customized Analytics: Developed a tailored model with specific KPIs, grids, and dynamic variance
reporting to meet varied user requirements.
- Statistical Forecasting: Created a demand forecasting process that incorporates seasonality and
out-of-stock scenarios at every granularity level.
- Inventory Optimization: Implemented automated re-order triggers, safety stock levels, and
inventory aging analysis to maintain adequate coverage.
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