Problem Statement
An $800M cookie manufacturer supplying big-box retailers and national retail chains was operating in a cash-intensive environment where supplier payments, customer receivables, and inventory decisions directly shaped growth readiness. The client was facing a recurring working capital gap.
Vendors expected payments within 20 to 30 days, while large retail customers paid in 60 to 90 days. This created a recurring working capital gap and limited the company’s ability to respond quickly to demand spikes or short-term market opportunities.
Key Challenges
- Payment timing gap between vendor terms and customer receivables
- Limited liquidity for demand-led inventory decisions
- Spreadsheet-heavy cash analysis across finance teams
- Fragmented visibility across AP, AR, inventory, and liquidity
- Slow prioritization of working capital actions
- Manual follow-through across finance, account management, and operations
Solution Implemented
Polestar Analytics deployed CapitalPulse ( part of Pulse Suite), an agentic working capital management platform designed to move finance teams from cash visibility to cash action.
- Created a unified view across payables, receivables, inventory, liquidity, and CCC performance
- Delivered a CFO daily action brief prioritized by cash impact, urgency, feasibility, and ownership
- Identified vendor term renegotiation opportunities with selected suppliers
- Recommended early-payment discount options for net-60 and net-90 customers
- Routed approved recommendations into finance, account management, and operations workflows
- Enabled AI-powered voice agent support to improve adoption and reduce follow-up effort
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