Evolution of GCCs: Five Defining Trends Creating Impact at the Enterprise Scale

Global Capability Centers are stepping into their most decisive phase yet. In 2026, they are no longer measured by scale or cost efficiency—but by how directly they influence enterprise growth, AI adoption, and strategic outcomes.

As AI-first business models accelerate, GCCs are transforming into orchestration hubs where innovation, execution, governance, and talent strategy converge. The real shift? Moving from pilots and experimentation to disciplined, enterprise-wide value creation.

This eBook explores how leading GCCs are embedding AI into operating models, redefining execution with human–AI collaboration, governing AI economics with precision, and building distributed, resilient talent ecosystems.

This guide is for leaders ready to turn capability into competitive advantage—and make their GCC indispensable to the enterprise.