Problem Statement
Our client is a global healthcare equipment giant, Rapid growth in the North America region increased the complexity of incentive compensation programs. Existing ICM processes struggled to scale, leading to slow cycles, limited visibility, and high manual effort across planning and payouts.
Key Challenges
- Manual, time-intensive compensation calculations
- Fragmented data inputs from multiple non-standard sources
- High dependency on development teams for plan changes
- Limited transparency into incentive performance
- Tight go-live timelines with user experience constraints
Architecting with the Best Tech Stack
Solution Implemented
- Implemented an Anaplan-based ICM framework to standardize compensation processes
- Re-structured input architecture to reduce manual intervention and improve scalability
- Integrated multiple upstream data sources into a unified planning layer
- Enabled controlled self-service while retaining the existing user interface
- Executed structured go-live planning with BAU and HyperCare support
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